The Mercedes-Benz Customer Assistance Center Maastricht (CAC) in Maastricht, The Netherlands, is the central point of contact in Europe, caring for the needs of current and prospective Mercedes-Benz customers. More than 25 different nationalities add diversity and enrich an organization dedicated to satisfied customers and high performance. Employees act as brand representatives ensuring that customers receive personal assistance in their own language at a consistently high level. At Mercedes-Benz, we are dedicated to transforming the way people experience transportation through our innovative connected mobility services. We strive to provide exceptional customer experiences and ensure that our users have a seamless and enjoyable journey. We are currently seeking a passionate and customer-focused individual to join our team as a Senior Technical Service Adviser. As a member of our team, you will play a vital role in providing outstanding support and assistance to our users.